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Journal of Korean Academy of Fundamentals of Nursing 2009;16(1): 103
응급실 간호사의 폭력반응, 대응 및 소진간의 관계
양진향1, 정혜연2
1인제대학교 의과대학 간호학과
2인제대학교 부산백병원 응급의료센터
Relationship between Violence Response, Coping, and Burnout among Emergency Department Nurses
Jin-Hyang Yang1, Hye-Youn Jung2
1Department of Nursing, Inje University
2Nurse, Emergency Department, Inje University Pusan Paik Hospital
Purpose: The purpose of this study was to identify relationships between violence response, coping, and burnout among emergency department nurses.
Method: This descriptive study using self report questionnaires was conducted from October 1 to October 20, 2008. Participants were 147 general nurses working in emergency departments in hospitals having over 500 beds and located in Busan. ANOVA and Pearson's correlation coefficients with SPSS PC+ WIN 14.0. were used to analyze the data.
Results: Scores for violence response, coping, and burnout were 3.08 (1-5 scale), 2.57 (1-4 scale), and 3.22 (1-5 scale) respectively. There were significant differences in violence response and burnout by education, clinical careers, clinical careers in ED, and plans to work in the future, and no significant differences in coping by general characteristics. There was a significant and highly positive relationship between violence response and burnout.
Conclusion: The degree of violence response and burnout was comparatively high, while that of coping was average. Therefore, it is necessary to develop effective programs related to prevention and coping with violence for nurses in emergency departments. Institutional measures by hospital authorities are also needed to improve the nursing quality by providing a safe workplace.
Key words: Emergency department nurses | Violence | Coping | Burnout
주요어: 응급실 간호사 | 폭력경험 | 대응 | 소진