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Journal of Korean Academy of Fundamentals of Nursing 2012;19(2): 253
간호사의 자원동원성, 의사소통유형이 간호업무성과에 미치는 영향
이혜순1, 옥지원2
1동서대학교 간호학과
2동명대학교 간호학과
Impact of Resourcefulness and Communication Style on Nursing Performance in Hospital Nurses
Hea-Shoon Lee1, Ji-Won Oak2
1Department of Nursing, Dongseo University
2Department of Nursing, Tongmyong University
Purpose: This study was done to identify the impact of resourcefulness and communication style on nursing performance in nurses working in hospitals.
Method: Though a convenience sampling method 312 nurses were recruited between from July 4 and 17, 2011. Data were collected using a questionnaire, which included items on work related characteristics, resourcefulness, communication style, and nursing performance. Data were analyzed using t-test, ANOVA, Scheffe test, Pearson correlation coefficient and hierarchical regression analysis.
Results: The major findings of this study were as follow; 1) There were significant relationships between nursing performance and resourcefulness ($p$<.001), informative communication style ($p$<.001), affiliativeness communication style ($p$<.001), and dominance communication style ($p$<.001). 2) The nursing performance was significantly associated with career in current department, resourcefulness, informative communication style, affiliativeness communication style, and dominance communication style in capability which explained 45.6% of variance in nursing performance.
Conclusion: The results of this study demonstrate a relationship between resourcefulness, communication style, and nursing performance in hospital nurses indicating the need to use the study results to plan programs to prompt nurses in their use of resourcefulness and communication style in nursing care.
Key words: Nurses | Hospital Administration | Communication | Task Performance and Analysis
주요어: 간호사 | 자원동원성 | 의사소통 | 간호업무성과