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Journal of Korean Academy of Fundamentals of Nursing 2009;16(2): 232
외래간호사의 직무에 대한 중요도, 난이도, 빈도 분석
이여진1, 조경숙2, 박영숙3, 임난영4, 김동옥5, 권성복6, 이은희7
1가천의과대학 간호학과
2경원대학교 간호학과
3서울대학교 간호학과
4한양대학교 간호학과
5대전대학교 간호학과
6동신대학교 간호학과
7강릉대학교 간호학과
Analysis of Importance, Difficulty, and Frequency of Nurses' Job in Outpatient Departments
Yeo-Jin Yi1, Kyung-Sook Cho2, Young-Sook Park3, Nan-Young Lim4, Dong-Oak Kim5, Sung-Bok Kwon6, Eun-Hee Lee7
1Department of Nursing, Gachon University of Medicine and Science
2Department of Nursing, Kyungwon University
3College of Nursing, Seoul National University
4Department of Nursing, Hanyang University
5Department of Nursing, Taejon University
6Department of Nursing, Dongshin University
7Department of Nursing, Kangnung National University
Purpose: The purpose of this study was to analyze the importance, difficulty, and frequency of work (duties and tasks) done by nurses' in Outpatient Departments (OPD).
Method: Data were collected using structured questionnaires, which included 11 duties and 92 tasks making up the OPD nurse's job. Questionnaires were completed by 286 nurses. Each duty and task was analyzed for importance, difficulty, and frequency (range 1-3).
Results: The mean score for importance was $2.58{pm}0.29$, for difficulty, $2.11{pm}0.31$, and for frequency, $2.18{pm}0.31$. OPD nurses recognized 'patient education and consultation' as important and difficult. However, in practice OPD nurses reported the most frequent task as 'support for medical services'. There was a significant difference in importance and difficulty of duties according to OPD nurses' university degree (F=3.693, p=.026; F=4.089, p=.018) and hospital size (F=4.274, p=.006; F=3.154, p=.025). However there were no differences in importance, difficulty, or frequency according to clinical experience in OPD.
Conclusion: The findings indicate that OPD nurses must be able to do important and difficult duties and tasks, especially patient education and consultation. To have time for these uniquely nursing tasks, OPD nurses need to delegate 'preparation for medical service', and 'management of facility and environment' to nonmedical health-care workers.
Key words: Job description | Outpatient | Nurses
주요어: 직무 | 외래 | 간호사
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